Patient Care

General Instructions - Patient Care:

• Mandatory for inpatients to wear the patient uniform provided by hospital for identification from all staff to extend privileged patient care.
• Kindly keep your belongings safe and do not wear any during your stay. Different department people will be visiting your rooms to know about your stay and assist . Kindly handover all jewellery to your attendee before you are hospitalized and keep your belongings safe, we advise not to wear or carry any jewelry.
• In-Patient services team and staff shall be interacting with you regularly to make your stay hassle-free and better care , we request you kindly cooperate with us to ensure this.
• Outside food for patients is strictly prohibited . The food will be served in-house prepared in the hospital ,under the supervision of experienced dietitians.
• During discharge, please keep all medicines organized and request you to give a sign off that no medicines are available to return at the pharmacy.
• Residual medications will be returned to the pharmacy. We ask that you check this and report these medicines to a nurse.
• If the patient has any insurance coverage, then the process for final claim approval post preparing the discharge summary will be decided based on the Insurance approving Company. This will be explained to you by the In-Patient services team. Please visit the billing desk at hospital for cash and credit discharge TAT.
• Any point in time during the stay ,If you wish to change your room or upgrade to a higher room, then the charges shall be applied as per the higher category room and as per availability.For further assistance shall meet admission desk for needful.
• We appreciate testimonials and appreciation for the concerned personnel whom you were happy with so the hospital shall felicitate the recommended personnel. Kindly request you not to tip anyone at the hospital during your stay.
• No act of violence will be tolerated during your stay, and we ask that you notify the in-patient welfare department if you find any staff to be rude or has not responded, or if you are experiencing any other grievance.
• All hospital department contact information are mentioned on the telephone extension in the room.